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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][fekra_heading_style heading_style=”headingstyle2″ heading_title=”Frequently Asked Questions” tag_heading=”tag-h2″ el_class=”kokotyBlueColor text-uppercase”][/fekra_heading_style][/vc_column][/vc_row][vc_row][vc_column][fekra_accordion css=”.vc_custom_1494355286576{background-color: #f6f6f6 !important;}”][vc_tta_section title=”How does Kokoty work?” tab_id=”1494353679086-845ada14-dcba”][vc_column_text]Kokoty harmonizes your pet’s energy by forming a protective layer against fleas, ticks and mosquitoes.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How does the bioenergetic technology work on Kokoty’s pendant?” tab_id=”1496935688119-a5b119b7-c072″][vc_column_text]In science everything is frequency and today’s technology allows us to control pests with the use of frequency or sound waves. By releasing these waves through the pendant, compatible energy is generated with your pet but opposite to those of fleas, ticks and mosquitoes. These parasites will not be attracted to your pets, so they will distance themselves away from them.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-chevron-down” add_icon=”true” title=”Is Kokoty for dogs and cats?” tab_id=”1494353679184-584caca5-7e00″][vc_column_text]Yes, in fact Kokoty is specially designed for dogs and cats of any age.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the benefits of Kokoty?” tab_id=”1494354844161-3765aaeb-30b7″][vc_column_text]There are so many! but the main ones are: 100% chemical free, effective protection for 4 or 10 months, zero risks of side effects, competitive price.[/vc_column_text][vc_column_text]Pay by cash: : You can pay at any Oxxo or 7 Eleven stores.

Bank Transfer: 

You can wire transfer or you can deposit straight into our account. Here the details you will need:

Bank: HSBC
Name: D Mariani
Account (cuenta): 4057952905
Code (Clabe): 021320040579529058

Once the payment has been remitted, all you need to do it’s to send us copy of the receipt (you can send it by phone or email – we will provide you the contact details).

If you choose this way of payment you have up to 3 working day to settle your account.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How to place the Kokoty pendant?” tab_id=”1494354879182-aba3e96f-1dc4″][vc_column_text]Simply hang the Kokoty pendant on your pet’s collar with the help of the metal ring contained in the package. That easy![/vc_column_text][/vc_tta_section][vc_tta_section title=”How many Kokoty charms does each package include?” tab_id=”1494354902804-a8d0fc4b-367a”][vc_column_text]Each package contains one Kokoty with effectiveness of 4 or 10 months![/vc_column_text][/vc_tta_section][vc_tta_section title=”Can it interfere with other means of prevention / control (such as flea collars, medications, etc.)?” tab_id=”1580587275613-54283df4-19a5″][vc_column_text]It’s does not interfere! Since Kokoty does not contain any chemicals, it does not interfere with other medications that your puppy or kitten is consuming, nor will it interfere with other anti-pest treatments.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does it have side effects for my pet?” tab_id=”1580587275481-85f7d432-ef04″][vc_column_text]You won’t have to worry. Kokoty does not generate any side effects, as it is free of chemicals, toxins and pesticides.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does it work with any breed of dog or cat?” tab_id=”1580587275327-046af8fc-f2b1″][vc_column_text]Yes, it works with any breed, however, if your pet exceeds 55 kilos, you may need to use two Kokoty pendants to ensure protection.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does my pet’s weight matter when using Kokoty?” tab_id=”1580587275152-aea76c9f-a1f3″][vc_column_text]Yes. If your pet weighs more than 55 kilos, you may need to use two Kokoty charms, so you will be sure that it is well protected.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long is its effectiveness?” tab_id=”1580587274979-18e9d0f0-5da5″][vc_column_text]There are two options! You can choose between 4 and 10 months of effectiveness.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens if nobody is at home when the product is delivered?” tab_id=”1580587274818-10436e66-1910″][vc_column_text]FedEx/DHL will make 3 attempts at home delivery, for which they will leave a flyer saying they missed you. After three attempts, the package will return to our warehouse and we will contact you to arrange another visit (it will have a new shipping cost).[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can old and newborn puppies use it?” tab_id=”1580587274269-3f41bff9-c983″][vc_column_text]Yes. Kokoty does not contain chemicals, pesticides or toxins that may have consequences on the health of your old or newborn pet.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I get it?” tab_id=”1580587376843-0c54fae7-e02f”][vc_column_text]Look for it on Amazon, Mercado Libre, Petland stores and on the official Kokoty website: https://kokoty.com/[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can the pendant be hung elsewhere than the necklace?” tab_id=”1580587376659-9cccbd3d-6279″][vc_column_text]Yes, you can hang the pendant on its harnest or other safe areas. The important thing is that your pet is always accompanied by his Kokoty.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If my dog weighs more than 55 kilos is enough with a single Kokoty?” tab_id=”1580587376439-f59a2c0b-7e54″][vc_column_text]If your pet weighs more than 55 kilos it is best to use 2 Kokoty charms. It will be protected![/vc_column_text][/vc_tta_section][vc_tta_section title=”If I have more than one pet, do I have to buy more charms?” tab_id=”1580587376274-efc92fa0-576c”][vc_column_text]The most advisable is to use the same protection mechanism with all your pets in the house. In addition, it is best that each pet has its own pendant and avoid sharing or exchanging it with others.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does Kokoty kill fleas?” tab_id=”1580587376135-fd5c7515-d535″][vc_column_text]Before using Kokoty, assist with a veterinarian to completely eliminate fleas or ticks from your pet. Afterward, your pet will be ready to use Kokoty.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can Kokoy get wet?” tab_id=”1580587375998-3002da9a-e067″][vc_column_text]Yes. Nothing happens if you decide to bathe your dog or kitten with Kokoty, the rain will not affect its operation and can also get into the sea.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens if my dog has allergies?” tab_id=”1580587375814-e8d00fba-704b”][vc_column_text]Kokoty does not make your pet’s allergies worse, as it does not contain any chemicals, pesticides or toxins.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Allopathic medicine and alternative medicine” tab_id=”1580587375606-d3325425-5c9b”][vc_column_text]Kokoty is not a medicine, but that does not mean that it is against the principles of allopathic medicine. On the contrary, we recognize the great contributions that it has made in the care of human health and in saving lives. Also, to prevent diseases and different discomforts, we recommend the use of non-invasive and chemical-free preventives.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are there any returns?” tab_id=”1580587548576-0ddab20c-3713″][vc_column_text]The Returns Center may process your request if you write to info@kokoty.com Just consider:

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How to bill?” tab_id=”1580587553155-6924b475-6bf6″][vc_column_text]If you require an invoice, indicate it in your order in the “Billing Information” section, entering correctly:

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What forms of payment exist?” tab_id=”1580587554288-c92545fa-e42e”][vc_column_text]Choose the one that suits you best: PayPal (with option to 3 months without interest on participating cards), cash payment or electronic transfer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the delivery time?” tab_id=”1580587561599-7b174cb4-00ff”][vc_column_text]Very fast! Between 2 and 3 business days within Mexico. 5 to 7 days worldwide.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there national and international coverage?” tab_id=”1580587562469-5fed8484-5219″][vc_column_text]Yes, we can ship throughout Mexico and abroad (fee apply, please ask before you buy)[/vc_column_text][/vc_tta_section][vc_tta_section title=”What company do you use to send packages?” tab_id=”1580587563439-5b929f10-934b”][vc_column_text]We send your Kokoty by FedEx or DHL[/vc_column_text][/vc_tta_section][/fekra_accordion][/vc_column][/vc_row]

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